How can we help?

Confirm that the payment information is correct and that your account has sufficient funds. Avoid submitting the payment repeatedly. Check your order or payment history before trying again. Contact support if money was deducted but the order remains unpaid.

Open the seller dashboard and choose the product or listing creation option. Enter an accurate product name, description, category, price, available quantity, pickup location, and clear photos. Review the information before publishing.

Open the Driver Verification page and submit a valid identity document, driver license, insurance document, vehicle registration, and vehicle photo. Your status will change to under review until an administrator completes the verification process.

Use a unique password, do not share verification codes, sign out from shared devices, and verify that you are on the official Mavuno website before entering credentials. Report suspicious messages, payment requests, or account activity immediately.

Open a dispute when an order is not delivered, the delivered item is materially different from the listing, a confirmed refund is not received, or the buyer and seller cannot resolve the issue directly. Provide photos, messages, receipts, and other useful evidence.